Postage

Delivery Address
When placing an order you MUST use the address of where your credit card is registered - if you do not use this address when placing an order the results will come back not matched & subsequently your order will be cancelled.

Delivery (UK only)
All orders on socialstore.com over the value of £100.00 are delivered FREE OF CHARGE to UK addresses ONLY.

All orders placed will be sent out within 24hrs of us receiving your order. All orders are sent out using either Royal Mail registered postage but socialstore.com cannot guarantee that it will get there in the specified timescale if there is a problem with the courier. Orders for special event days such as Valentines, Easter, Mothers Day, Christmas etc, need to be placed up to 3 days prior to the required delivery date. e.g. For an order for Valentines Day on Saturday 14th February, the 'Next Day' delivery will only be processed if the order was placed before 2pm on Tuesday February 11th, to be received on Friday February 13th.

Orders received after 2pm on Saturday will not be processed until the following Monday morning. All deliveries require a signature to secure their delivery, if there is no one at the address supplied at the time of delivery, another delivery will be attempted on the next working day. If there is no-one at the address after the second delivery attempt then your item(s) will be sent to the nearest Post Office where it is YOUR responsibility to collect. If you do not collect your items within 5 working days then your item(s) will then be sent back to socialstore.com where you will have to pay for re-delivery.

We endeavour to process orders as soon as possible and the majority of our orders within UK mainland are delivered within 1-2 days. If for any reason your delivery will be later than the delivery date stated we will notify you immediately to arrange a later delivery date and the option to cancel the order. As we use a third party for deliveries we cannot be held responsible for late deliveries due to postal strikes, transport strikes and incidents, flood, drought, civil commotion, legislation.

We do NOT deliver to work addresses or any other alternative address - we deliver to the registered billing address ONLY!

The United Kingdom includes The UK mainland , NOT the Highlands & Islands including The Channel Islands and The Isle of Man and Northern Ireland.